"I am careful not to confuse excellence with perfection. Excellence, I can reach for; perfection is God's business."

Michael J. Fox

Testimonials

See what some of our clients have to say about enSpirit...

“I retained enSpirit, llc. to assist in coaching my team, and myself, in order to increase our communication and work more effectively together. The insights and guidance that Gwen and her team provided helped us overcome serious challenges in our group dynamic. We identified ways to increase communication effectiveness. And, possibly more importantly, I began to identify aspects of my communication style that were actually destructive to team relationships.

As a result of the coaching and training we received from enSpirit, we became a much happier and more productive team. I heartily recommend enSpirit to leaders who are interested in improving the effectiveness of their teams.”

Steve Wershing, CFP

“Gwen - Thank you again for your assistance and guidance in helping us understand our work and home environments, and the factors as to why the staff works well together. Your attention to detail, your patience with clients, and your commitment to your field of work is commendable. Your explanation of specific circumstances, and your expert advice on dealing with issues, was followed through and practiced, which inevitably led to a successful end result.

The process has allowed me to develop and refine my techniques in client reviews, as well as in my personal life. We are all better off thanks to you!”

Henry C. Matheis, CFP

“Gwen - I’ve been thinking about the progress and changes we have been through together. We started with a conversation intended to assist an individual through personal and professional challenges. Currently, you and your team are working with everyone within BMC as a result of the magnitude of the positive impact on an individual.

The changes within the organization are transformational. Moving from an autocratic, fear-based organization to a trust-based, self-directed team has been liberating and has dramatically improved our performance. Perhaps our most significant indicator of improvement is our on time delivery. We are shipping more products on time than any point in the past, without carrying finished goods inventory. This is a direct result of improved communication and teamwork realized from enSpirit’s involvement with our Production and Management Teams.

The best part is that we all believe this is only the beginning; we are now better equipped to see the potential within us, and therefore within the company, to perform at levels most had not imagined in the past.

Somehow a simple “thank you” seems simultaneously appropriate and inadequate. Perhaps the best way to show our appreciation, and the importance of your organization, is our continual improvement through our commitment to working with your team toward this end.”

Larry F. Lehning, Jr., CEO Barthelmes Manufacturing Company, Inc.

"TTI Success Discovery Process (DISC / PIAV) - I’ve learned how to ask questions to open other’s doors for communication. Through questions I learn more about the colleague, they learn more about me, and trust is formed."

John Matolka, Engineering Manager, BMC

"The training I received from DISC and PIAV helped me to understand who I am and how I act. The understanding of my behavior pattern makes me aware of my actions, and more importantly, how I interact with others. This understanding completely changed the way I present myself to my colleagues in the workplace. The managerial role I play should not be a contradiction to the values that we have developed and what I have learned through DISC and PIAV. Although this sounds quite simple, it is a rather complex concept that needs to be learned, understood, and practiced. Any organization needs constant process improvement with behavior and communication. DISC and PIAV training has been a way for me to accomplish these goals".

Victor Russo, VP, Finance, BMC

"enSpirit, llc. has helped our office develop into a more harmonious group. We are working as a team and have realized through the DISC Process that we are all special individuals who each have an important place in the office. Our working environment is now a happier and less stressful place to grow and achieve our goals."

Suzanne Cassata, D.D.S.

"The positive attitude and wellness-driven programs from Gwen and Yvette of enSpirit, llc. have been an eye-opener for our division here at MCC. We have been, and will continue to be, repeat customers!"

Christopher Alonso, Financial Aid Office, Monroe Community College

"The enSpirit, llc. Team assisted with the identification of the Management Team’s personal values. We then used these values to determine the values we felt best represented that of the company and would resonate with every employee. These values are the foundation of our culture. Through the work I’ve done with enSpirit and The Success Discovery Process, I have created a highly functioning Management Team. This team has created a culture which empowers every employee and has enabled Surmotech to grow, even in a slow economy."

Jerry Valentine, President, Surmotech

"As both a Xerox manager and entrepreneur running my own business, I lead a busy life with a unique set of challenges. The ability to adapt and thrive in a constantly changing work environment is critical to my ongoing success. Gwen Mazza, the CEO of enSpirit, llc., recently helped me meet this challenge by taking me through the “DISC Success Discovery Process”. I was familiar with DISC; primarily as a tool used by organizational development “trainers” to provide feedback on communication styles. However, it was the unique approach of enSpirit, llc. that made the difference and allowed me to gain a greater appreciation of what DISC can truly do for a person when it is combined with effective coaching and analysis of its output.

While working with Gwen, I identified the changes I can make to my work and communication style and was provided ideas for doing so. These will allow me to be more effective in my professional and personal relationships. Working with enSpirit, llc. is a pleasure, and I gained a friend, trusted advisor, and coach in Gwen. The coaches at enSpirit, llc. surely know how to apply DISC to the benefit of their clients, and I am pleased to write this testimonial for Gwen Mazza and enSpirit, llc."

Michael Caceci, Xerox Lean Six Sigma Black Belt and
Owner, Excellerated Performance LLC

“In recent years Surmotech has experienced tremendous growth, and with this growth has come the need to develop larger and more complex teams. Through the guidance of enSpirit, llc., we have been able to create a strong organization comprised of multiple disciplines able to interact and communicate completely in sync. More importantly, because of enSpirit, Surmotech has been able to foster a culture that places an emphasis on personal health, team development, and efficient execution of the company’s goals and objectives – all characteristics that have had a positive impact on our bottom line.”

Tim Harmon, Director of Operations, Surmotech

"We used the enSpirit team to put our entire senior management group through the DISC analysis. We expected a quality product, and it far exceeded our expectations."

Mark Aesch, CEO
Rochester Genesee Regional Transportation Authority
(800 employee - $110 million a year organization)

"The results of the DISC Profile helped me to: understand my style; recognize those styles that would best compliment my co-workers and staff; adjust my style and approach to co-workers, staff, and customers; modify and simplify all of my approaches to tasks, assignments, meetings, and all areas of my professional life; and identify major problem areas outside of work as well. This resulted in unprecedented growth in business cost centers I am responsible for; an Agency Community Recognition Award; and a nomination for the Team of the Year, Professional of the Year, and Group of the Year awards."

Eileen George
Managing Supervisor/Sales Representative
OSDI/Parrett Paper – The Out-Source
A Div. of Rochester Rehabilitation Center, Inc.

"DISC provided me with a method of understanding how my personal style differed from that of my former employers, along with a way of communicating my needs to them. When it became apparent that we were not going to be able to work out our differences, DISC gave me the courage and confidence to explain what I was looking for in a new employer, as well as what I expected from that employer. By clearly explaining the work environment that would bring out the best in my performance, along with identifying the benefits that I would be able to bring to the team, we were able to develop a more open, effective, and efficient work relationship."

K.B.

"I found the process extremely valuable to me and our entire team. enSpirit helped us see our communication styles and the importance of adjusting and/or recognizing the styles of others as we communicate in order to increase effectiveness. I highly recommend every team utilizing the talents of enSpirit...you will be better for it."

Gary Dill, Agency Field Executive, State Farm Insurance

"With the help of coaching and going through the process of the Disc Profile, I have a better understanding of my strengths and weaknesses in my work environment, as well as my personal life. The interpretation of the DISC Profile produces a self awareness of my personal style and assists me in effectively communicating with my co-workers. The opportunity to work with a coach, who clearly has a passion for her occupation, makes this process a delightful and memorable experience. Upon completion of this exercise, I will have a stronger self connection to reach my potential and be the best I can be! Not only does the DISC Profile help in the working world, it also helps one grow personally in everyday relationships. Thank you enSpirit for inspiring me and helping me find my passion in life!"

Michele A. Rago

“Cheryl brought her solid, creative HR expertise and enSpirit, llc. process know how to a business challenge we faced at Al Sigl. In a focused meeting she drew more out of our team than we realized we knew. She led us in crafting a solution that meets and exceeds all the stakeholder requirements. We are on to the next challenge thanks to Cheryl.” Top qualities: Great Results, Expert, High Integrity

Dan Meyers, President ~ Al Sigl Center

“I contracted with Cheryl at enSpirit to provide assistance as I've considered the next phase of my career into senior executive management. She assisted me with executive resume and cover letter development, which blended my key career experiences with my progressive responsibilities and positions. The result is a professional and accurate representation of my accomplishments that can be used to communicate to prospective employers. Cheryl's insights and style helped me to realize my potential and to develop future goals during focused career conversation.”

EDM, Management Professional